Refund policy

Refund & Exchange Policy – Glossed Tech

All of our products are custom-made and printed on demand specifically for each order. Because of this, we maintain a strict refund and exchange policy to protect the integrity of our products and business operations. This policy is based on fulfillment guidelines and customized for Glossed Tech.

Returns, Refunds & Exchanges

We do not offer refunds, returns, or exchanges for:

• Incorrect device/model selections made by the customer
• Buyer’s remorse or change of mind
• Ordering the wrong color/design
• Minor color variations due to screen settings
• Personalized or made-to-order products

Because every Glossed Tech item is custom-produced upon purchase, all sales are considered final.

Damaged, Defective, or Incorrect Items

If your item arrives:

• damaged,
• defective,
• misprinted,
• or you received the wrong item,

please contact us within 72 hours of delivery with:

• your order number,
• a description of the issue,
• and clear photos of the product and packaging.

Once reviewed and approved, we will gladly offer:

• a replacement item, or
• a refund if a replacement cannot be provided.

Items reported outside of the claim window may not qualify for replacement or refund.

Lost or Delayed Packages

If your package appears lost in transit, please contact the shipping carrier.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout. If an incorrect or incomplete address is provided:

• we are not responsible for lost deliveries,
• and reshipping fees may apply.

Return Shipping

Glossed Tech does not provide prepaid return labels.

Contact Us

For all replacement requests, please contact us at: support@glossedtech.com

Please include your:

• Full Name
• Order Number
• Photos of the issue(REQUIRED FOR RESOLUTION)
• Brief description of the problem

We appreciate your support of Glossed Tech and thank you for understanding that each item is custom-created just for you.