Shipping Policy

Order Processing Time

All Glossed Tech products are made to order through our trusted production partner, Podbase. Because each item is custom printed specifically for you, orders require processing time before shipment.

Processing time typically ranges from 2–7 business days.
During holidays, product launches, sales, or high-volume periods, processing times may be slightly extended.
Orders are only processed Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping

How long does shipping take?

We do our best to produce and fulfill all orders within 24 hours. After that, you'll need to consider shipping times. Keep in mind that these estimates come from our shipping partners and can change due to unexpected order volumes or shifts in the global supply chain.

EU	3-8 business days via Global Mail	1-3 business days via DHL express
USA	8-14 business days via Lithuania Post	2-3 business days via DHL express
World	8-14 business days via Global Mail	2-5 business days via DHL express

Example. If you order a phone case to France with economy shipping, it will take about 24-48 hours to produce and hand off to the shipping company. Depending on the region in France, delivery should take an additional 3-8 business days. So, the total time for production, fulfillment, and delivery will be around 4-9 business days.

Tracking Information

Once your order ships, tracking details will automatically be sent to the email address used during checkout.

Please allow up to 48 hours for tracking information to update after shipment.

Incorrect Shipping Addresses

Customers are responsible for ensuring that all shipping information is correct before completing checkout.

Glossed Tech is not responsible for:

Delays caused by incorrect or incomplete addresses
Packages delivered to the wrong address entered by the customer
Orders returned due to invalid shipping information

If a package is returned to us due to an address issue, additional shipping fees may apply to reship the order.

Lost, Delayed, or Stolen Packages

Once an order has been shipped and handed over to the carrier, Glossed Tech is not responsible for:

Lost packages
Stolen packages
Delivery delays caused by shipping carriers
Delays caused by weather, customs, or carrier disruptions

If your package appears lost, we recommend contacting the shipping carrier directly using your tracking number.

If your package is marked as delivered but cannot be located, please contact the carrier first to file a claim.

Damaged Items

At Glossed Tech, we take pride in delivering premium-quality products. If your item arrives damaged during shipping, please contact us within 48 hours of delivery.

To request assistance for a damaged item, please provide: